Return Policy and Rules

Welcome to Prancing Panda! I am so happy you decided to look around and give me a chance! My name is Rachel Cox and I'm a work from home mommy to the cutest baby in THE WORLD. When you purchase from my store you help me stay at home with my son :)

1. Sizing is OS, TC, and TC2. OS fits 2/4-12-some 14. TC fits 14/16-20/22, TC2 fits 20-28. I can get TC2 in all pre-orders, but I don't keep it in stock.

2. The material is buttery soft (just like those other places), but still durable. It is a 92/8 (poly-spandex) blend with a yoga waistband. It is thicker than most brands.

3. These leggings are custom made - I am not an associate of the big brands and I like it that way! Each print is carefully chosen (I refuse to sell anything I’m not totally in love with). I do take requests, but there does need to be a big demand for something if it's too specific (because when I design an order I have to buy a crazy large amount).

4. Invoicing for in stock leggings can be done directly on the website, so follow the directions and BE CERTAIN about your mailing address. If you mistakenly put the wrong information contact me immediately (you can e-mail [email protected]) so I don’t send your package to the wrong place!

For your convenience I will also invoice using PayPal

5. Pay your invoices immediately. If your payment is unexpectedly delayed, you need to communicate immediately and I do reserve the right to cancel an unpaid order (48 hours is your limit) as quantities are limited and I cannot do layaway because it is unfair to other customers.

5. I don’t do refunds. If your item comes to you damaged please contact me IMMEDIATELY so that I can exchange them for the same pair. If sizing wasn’t as you expected, then I am happy to swap it out for the same pattern in another size if it is still available.

6. Please be respectful, I'm just trying to chase a dream and help support my family in a fun way. Anything unkind will be immediately removed.

7. I want to know what YOU want, if there’s something you’d like to see that you think would be AMAZING don’t be shy! Let me know, I just might bring it in 

8. Pre-Orders are a way for you to definitely get the prints you want. If you do not pre-order I cannot guarantee I will have the print you want in your size. I give an ETA but I do not guarantee the timing, as it is sometimes out of my hands. I will work with you and harass my suppliers incessantly if they're running slow, but sometimes we get delays, please be patient with pre-orders.